Travel FAQs

WHY SHOULD WE BOOK WITH A TRAVEL ADVISOR?

We take the headache out of travel planning. We are not a reservation system, but rather travel advisors who work on your behalf to research and reserve the trip of your dreams. The rates we provide to you are never more than you’d pay to book travel independently. By booking with us, you have access to exclusive rates and negotiated perks available only to travel advisors. We’ve laid out all our benefits here to ensure you have a comprehensive understanding of how we will enhance your travel experience.

WHAT ARE YOUR SERVICES?

A typical Caribbean Journey vacation includes consultation, research, proposals, booking of travel components, reservation management, required entry requirements research, clear travel instructions, local contacts for support while traveling, emergency numbers that are staffed 24/7, travel insurance quotes, personal recommendations for restaurants, tours + excursions, confirmation of any requested special services, spa appointments, etc. and often VIP services like expedited customs & immigration processing. All of the above is provided to you via an online link and within our travel app so you are never without access to your trip information.

DO YOU CHARGE A FEE FOR YOUR SERVICES?

Yes. We charge professional fees because we dedicate hours of our time to ensuring our client’s trips are expertly planned, monitored, and that our clients have all they need before embarking on their incredible journeys. Our fees are explained in detail on this page and we are happy to go over them with you! 

HOW DO TRAVEL ADVISORS GET PAID?

We are paid a commission from most of the suppliers we book on your behalf. This is not on top of their regular pricing; therefore, the price you pay is not inflated with any hidden costs. Most of the flights, ferries, transfers, and tours we have arranged for clients over the years, were without compensation. Our professional service fees help cover the cost of our time arranging non-commissionable travel components.

DO I HAVE TO PAY UPFRONT FOR MY VACATION?

Payment schedules are set by independent suppliers or vendors; i.e., airlines, hotels, car rental agencies, tour companies/wholesalers, or activity providers. Typically, they do allow multiple payments – deposit at the time of booking and then final payment due later.

DO I NEED TRAVEL INSURANCE?

Yes! We urge you to retain travel insurance for your protection against unforeseen circumstances that may force a cancellation or cause you to face unplanned expenses while traveling.  

We are not insurance salesmen – we are travel agents. Therefore, we can only offer basic information about travel insurance. We will provide you with an insurance quote for every trip we plan for you, but we suggest that you call the insurance company with any questions and walk through hypothetical scenarios to ensure you are purchasing the best possible insurance for your vacation.

WHAT TO PACK FOR THE CARIBBEAN

Collectively, our team has visited the Caribbean over 1000 times. That’s a lot of packing! We put our heads together and came up with two packing lists, one focused on family travel, and one for those important adults-only vacations. You might also enjoy running through our pre-travel checklist

WHERE TO FIND OVERWATER BUNGALOWS IN THE CARIBBEAN

Currently, there are 3 hotels with overwater bungalows in the Caribbean. Here’s a blog post describing exactly where they are and how to book.

WHAT HOTELS HAVE PRIVATE VILLAS

Surprisingly, in the Caribbean, there are many hotels with private villas. We’ve compiled a list of the hotels we work with that offer this accommodation style.